Support & Guidance

Frequently Asked Questions

Your situation is unique, but we've gathered some of the questions we're asked most often by our community at this part of the journey and the answers that can help you find your next step.

Nova is your intelligent guide through separation and divorce. It combines expert human insight with advanced AI to help you understand your situation, explore your options and take your next step with confidence.
Nova is for anyone navigating the end of a relationship – whether you’re married, cohabiting or figuring out shared parenting. If you’re unsure where to start, Nova helps you find clarity, practical direction and the right kind of expert support.
You answer a few simple questions about your situation. Nova’s AI analyses your responses, outlines your best options and, if needed, recommends trusted family professionals. It’s like having an experienced guide who knows the system inside out.
No, it’s an independent platform created by family lawyers, technologists and therapists to make expert legal help easier to access. When legal advice is needed, Nova introduces you to experts from the fully regulated law firm, Family Law Partners.
Most of Nova’s technology is completely free to use. If you decide to work with a lawyer or mediator, their fees will apply – but using Nova usually saves you hundreds of pounds, if not more, by briefing them efficiently from the start.
Yes, Nova uses AI, but it’s specialised AI, designed by family law experts over many years. Unlike general chatbots, Nova asks you the right questions at the right time and gives you reliable, tailored guidance instead of generalised answers.
Every situation is different, but most divorces involve three stages: ending the legal marriage or civil partnership, agreeing finances, and resolving child arrangements. Nova explains each step clearly and helps you understand which approach – like mediation or collaborative law – might work best for you.
Nova itself can’t represent you in court, but it can connect you with lawyers who can. It also helps you prepare efficiently, so if you do need to go to court, your lawyer already understands your case in detail.
Absolutely. Whether you’re early on or deep into proceedings, Nova can still help you check your options, clarify next steps, and make sure you’re getting the right kind of expert help.
Yes. Nova supports everything from amicable separations to complex disputes involving finances, property, or children. Its network includes professionals experienced in high-conflict or high-value cases, so you’re in capable hands.
Nova partners with trusted, highly skilled professionals who share its vision for a smarter, more humane family law system. If that sounds like you, please get in touch through the Join us link to start a conversation.
Alan Larkin (Founder): “Families going through divorce and separation encounter a system that feels designed to hinder rather than help them. There’s no easy way for ordinary people to navigate the legal process. It’s confusing, stressful and, all too often, traumatic. The lack of affordability of expert legal help is an effective bar to large parts of our community that are as deserving of this assistance as those with deeper pockets. We have a collective failure of policy, regulation and business models designed to limit professional risk rather than promote exceptional client care.

Nova was created to change this unacceptable reality.

We wanted to give people clarity, support and accessible tools designed to meet their unique needs rather than the tick boxes of a legal system. Technology allows us to deliver this change in a way that traditional services alone cannot match. At its heart, Nova exists because well-designed technology allied to expert human services is the best way to increase access to affordable legal expertise.